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Merchant Of Prato, Inc.
PO Box 463, Buckeystown, Maryland 21717
Phone: 866-813-1879
info@merchantofpratoimports.com
Indulge your passion for the
finer things in life. Merchant of Prato presents imports from Italy,
France and beyond. Exquisite handpainted Quimper Faience china and
pottery from Brittany, France. Beautiful handmade Italian majolica
ceramics and pottery from Deruta, Umbria and Sicily, Italy. Hand carved
alabaster stone fruit and alabaster stone eggs from Volterra in the
hills of Tuscany in Italy. And, fine, elegant Limoges China by J.
Seignolles Porcelain de Limoges.
Our Quimper Faience collection is imported directly from the HB Henriot
Factory in Quimper, France. We also carry Quimper tiles and linens from
Faiencerie D'Art Breton in Quimper. Each piece of Quimper China is handmade and
painstakingly hand-painted. Each piece of Quimper china is unique. One
artist handpaints each piece from start to finish. Each piece of Quimper
is then initialed by the artist and marked HB-Henriot to ensure its
authenticity.
All items are new, first quality products. HB Henriot has stated
that the Quimper Faience is dishwasher and microwave safe.
QUIMPER ORDERS
Ordering Information:
IN STOCK Quimper items will be shipped out within 4 business days. Preordered orders
from HB Henriot Quimper will arrive to you
in approximately 6-8 weeks from
the time of your order. Once we receive the shipment from France, we will ship out your
order and charge your credit card within 2 business days.
You may order through our Web site using our Secure Ordering System. You may also order by calling us Toll Free: 866-813-1879 between 9-6pm EST. We accept VISA, MasterCard, American Express and Discover.
Quimper Preorders:
We do keep some inventory in stock. You will note the IN STOCK
markings throughout our site. If an item says Preorder from France,
we will order that item for you and you will receive your items in
approximately 6-8 weeks. Sorry for the delay but it does take time to have the factory
make your order and have the item shipped here to the states. Once we
receive your item from the factory we will notify you by email that we
are now charging your credit card and shipping your item out. You will
then have your Quimper items within 4 days. For Christmas items, we
recommend preordering items by the end of October.
Payments:
We accept Visa, Mastercard, American Express, Discover and PayPal.
Shipping:
Quimper items are shipped USPS (United States Postal Service) with
delivery confirmation; so someone may need to sign for your order when
it arrives.
We strongly suggest that you ship to your place of business, since
normally no one will be home at your home address during the day to sign
for your package.
**On International Orders, our shipping fees do not include any customs
or duty that your country may impose. Please contact us for
International Shipping costs.
Satisfaction Guaranteed:
Merchant of Prato, Inc. offers a 30 day satisfaction guarantee. You may
return, within 30 days of delivery, any item that you purchased. A full
refund of the purchase price (minus shipping and handling charges,
unless the return is a result of our error) will be issued upon our
receipt of your returned merchandise.
Return Policy:
The customer will incur all shipping and insurance costs to and from
Merchant of Prato, Inc., so be sure that you are confident about your
purchase. These costs are non-recoverable.
If you need to return an item after your receive it, you may return it
for a full refund. We encourage you not to use or alter the merchandise
until you are 100% satisfied. Refunds not be issues for used or altered
merchandise. To return your item:
1. Mail the item back to us.
2. The merchandise must be insured for the purchase price.
3. The returned merchandise must be in its original condition.
Your credit card will be credited upon us receiving the returned
merchandise.
Errors and Omissions
Policy
Merchant of Prato, Inc. reserves the right to change prices, terms,
specifications and warranties without notice. We endeavor to accurately
describe every product offered for sale; however, mistakes can sometimes
be made. Any typographical, photographic, or specification error in
product description, pricing or offers is subject to correction and
verification.
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